THE COMPLETE REFERENCE CHECKING HANDBOOK Smart, Fast, Legal Ways
to Check Out Job Applicants
One third of all job applicants lie on
their resumes. When these bad apples get hired, it means putting high
turnover, low productivity, discipline problems, and legal nightmares
on the payroll.
This new book is the only comprehensive guide
available to the delicate art of reference checking. Managers, small
company owners, and human resources professionals can top troubles
before they begin by using this book's dozens of proven techniques for
getting at the truth. It shows readers how to:
** detect lies or
evasions on resumes and in interviews ** avoid illegal questions during
the interview and reference-checking process ** get meaningful
information from what references say -- and don't say ** check public
and official sources such as credit, criminal, and driving records --
even workers' compensation claims EDWARD C. ANDLER (St. Louis, MO) is
a recognized authority on reference checking. Since 1988 he has headed
Certified Reference Checking Company, which conducts reference checks
for hundreds of companies nationwide.
Noting that it would be unusual (and unwise) to purchase a major piece of equipment without first examining its background and evaluating its suitability, Edward Andler, a nationally recognized authority on improving hiring practices, marvels at how many businesspeople will take on new employees without a similarly thorough inquiry. His Complete Reference Checking Handbook: Smart, Fast, Legal Ways to Check Out Job Applicants begins by puncturing the popular perception that truly significant information about work applicants is strictly off-limits. It then shows how to obtain the requisite data as efficiently as possible. --Howard Rothman