From
Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since October 13, 2008
Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 4236587-6
About the Author: Sarah Cook is Managing Director of The Stairway Consultancy. She is the author of Customer Care Excellence (also published by Kogan Page).
Title: Customer Care Excellence : Create an ...
Publisher: Kogan Page, Limited
Publication Date: 2002
Binding: Soft cover
Condition: Very Good
Edition: 4th.
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001540278
Quantity: 2 available