Customer Tells

Dr. Marty Seldman, John Futterknecht and Ben Sorensen

Published by Kaplan Publishing, 2007
ISBN 10: 142779832X / ISBN 13: 9781427798329
Used / Soft cover / Quantity Available: 0
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Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Customers "tell" us how to deliver the highest levels of service. "The Key for us is to understand on a deep level what the client really needs. I don't just rely on their words; facial expressions and other verbal and non-verbal cues tell me about intentions, commitment, and intensity." Soft cover in new condition. Text block clean and tight. No markings noted. Bookseller Inventory #

Bibliographic Details

Title: Customer Tells
Publisher: Kaplan Publishing
Publication Date: 2007
Binding: Soft cover
Book Condition: Very Good

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Dr Marty Seldman John Futterknecht Ben Sorensen
Published by Kaplan (2007)
ISBN 10: 142779832X ISBN 13: 9781427798329
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Seldman, Marty
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Book Description Kaplan. Paperback. Condition: Very Good. This copy shows very minor wear. Seller Inventory # G142779832XI4N00

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Dr. Marty Seldman, John Futterknecht and Ben Sorensen
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Book Description Kaplan Publishing. Condition: Very Good. . Seller Inventory # O07G-00694

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Dr. Marty Seldman, John Futterknecht and Ben Sorensen
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Seldman, Marty
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Book Description Kaplan. Condition: Acceptable. USED; Cover Slightly Tattered We here at Elistics have a 100% satisfaction guarentee. We also ship no later than next business day. Thank you for your business. Seller Inventory # 15-O-6-00479

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Seldman, Marty
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Book Description Kaplan, 2007. Paperback. Condition: Very Good. Seller Inventory # mon0001679390

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Book Description Kaplan, 2007. Unknown Binding. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # S_150922309

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Book Description Kaplan, 2007. Unknown Binding. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # S_207567186

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Dr. Marty Seldman, John Futterknecht and Ben Sorensen
Published by Kaplan Publishing, NY (2007)
ISBN 10: 142779832X ISBN 13: 9781427798329
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Book Description Kaplan Publishing, NY, 2007. Soft cover. Condition: Very Good. Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Customers "tell" us how to deliver the highest levels of service. "The Key for us is to understand on a deep level what the client really needs. I don't just rely on their words; facial expressions and other verbal and non-verbal cues tell me about intentions, commitment, and intensity." Soft cover in new condition. Text block clean and tight. No markings noted. Seller Inventory # 003872

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Published by Kaplan (2007)
ISBN 10: 142779832X ISBN 13: 9781427798329
Used Quantity Available: 1
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Book Description Kaplan, 2007. Unknown Binding. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # S_213082753

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