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Walton, Mary; (W. Edwards Deming, Foreword)

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ISBN 10: 0399550011 / ISBN 13: 9780399550010
Published by Perigee Books/Putnam Publishing, New York, NY, 1986
Used Condition: Near Fine Hardcover
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About this Item

BRAND NEW Copy w/PO stamp to front & rear covers verso. An assessment of the decline in American industrial production and profits and growing trade deficits. And, centrally, a review of the philosophy of statistician, professor and author William Edwards Deming (1900 - 1993), best known for guiding Japan in design improvement, service, product quality control, targeting of global markets in the 1950s. Author Mary Walton, staff writer for the Philadelphia Inquirer, includes case studies of Honeywell, AT & T, and Campbell Soups, firms that applied the Deming management methods. Economic history and biography. Bookseller Inventory # 009006

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Bibliographic Details


Publisher: Perigee Books/Putnam Publishing, New York, NY

Publication Date: 1986

Binding: Hard Cover

Illustrator: Carol Estornell (Charts & Diagrams)

Book Condition: Near Fine

Dust Jacket Condition: Fine

Edition: First Edition, 9th Printing

About this title


Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following the principles of The Deming Management Method.

Middle- and top-echelon managers in particular will find Dr. Deming's method provocative and controversial. He is for a total revamping of the way American managers manage. Some of his pet peeves are: managers who manage by slogans or by setting quotas, managers who don't know what their jobs are and who can't define the responsibilities of the workers under them, managers who tend to blame workers, not realizing that workers want to take pride in their work. Change, Dr. Deming beliees, starts at the top with an informed, quality-conscious management. This book includes excellent advice on how to achieve that level of management expertise in the author's analysis of Dr. Deming's famous 14 Points for Managers and his Deadly diseases of management.

Dr. Deming's management techniques are all carefully explained in this detailed, step-by-step treatment of their major points and of their practical applications to everyday business life.

A large portion of The Deming Management Method is devoted to practical applications of the method by some of American's most innovative firms, including Honeywell, AT&T and Campbell's Soup.

About the Author:

Mary Walton worked as a journalist for the Philadelphia Inquirer for more than 22 years. She has also written for the New York Times, the Washington Post, Harper's Magazine, and other publications. Walton lives in Philadelphia, Pennsylvania.

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