Make Their Day! Employee Recognition That Works - 2nd Edition

Ventrice, Cindy

ISBN 10: 1576756017 / ISBN 13: 9781576756010
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Synopsis: Give Morale, Productivity, and Profits a Genuine, Lasting Boost

How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave—praise, thanks, opportunity, and respect—into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you’ll save money while obtaining better results than ever before.

This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable.

About the Author: Cindy Ventrice is president of Potential Unlimited Seminars, a consulting company that helps improve performance by improving work relationships. Her clients include Wells Fargo, Cisco Systems, MIT, Stanford University, State Farm Insurance, and Bell Canada.

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Title: Make Their Day! Employee Recognition That ...
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Book Description BERRETT-KOEHLER, United States, 2009. Paperback. Book Condition: New. 2nd edition. Language: English . Brand New Book. Companies spend billions on recognition programs by one estimate, $27 billion on noncash incentives in a single year and yet last year 65 percent of employees reported they felt unrecognized. How is it that we are spending so much and achieving so little? Cindy Ventrice says it s because few organizations understand what makes an employee feel truly recognized. Awards, perks, and privileges don t really motivate people don t knock themselves out for a plaque or a parking place. Effective recognition is integrated into the daily routine of the workplace, and the key elements are intangibles: praise, thanks, opportunity for growth, and respect. Ventrice explains what managers must do to make these kinds of rewards specific, relevant, and truly personal all vital aspects of effective recognition. She discusses the importance of peer recognition and even self-recognition too, but in survey after survey, employees report that the recognition they most value comes from their managers and supervisors. In this revised second edition, Ventrice offers new examples of successful recognition programs from around the world and addresses providing effective recognition in an increasingly virtual work environment. And there are two completely new chapters: on understanding cultural differences in reward preferences generational, international, and other factors and on ensuring that reward practices are perceived as fair and equitable. Make Their Day! reveals what employees should expect from recognition and what managers can do to give morale and productivity a genuine, lasting boost. Bookseller Inventory # AA39781576756010

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