The Day the Phones Stopped Ringing

Leonard Lee

Published by Dutton Adult
ISBN 10: 1556112645 / ISBN 13: 9781556112645
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Synopsis: Asserting that computer technology has outstripped the abilities of software programs to run it, the author provides frightening examples of how computers and software are malfunctioning--in medicine, aviation, and business--and presents solutions for managing the crisis

From Kirkus Reviews: Cautionary tales by Minneapolis cable-TV news anchor Lee on how recent computer-system failures in business, government, and medicine have wrought death and chaos. As the world moves blithely toward a near-total dependence on computers, few realize the inherent danger that arises when these systems become so complex that designers cannot anticipate every combination of circumstances that a system must reliably handle. Going behind the headlines of several tragedies and scandals, Lee finds that the common culprit in computer lapses is often inadequate software. For instance, when AT&T (the world standard for computer reliability) suffered a complete nine-hour collapse of its long-distance network on January 15, 1990, the cause was an obscure software bug buried in a new multimillion-line software program. An Iranian commercial jet was shot down by the U.S.S. Vincennes partly because of design errors in a $500 million weapons system. Several patients were burned to death during routine radiation therapy and a new airliner (the Airbus) crashed because the machines involved used designs overreliant on computer controls, Lee asserts. He also explores the federal government's failures to develop adequate computer systems for air-traffic control, fiscal management, and IRS operations. Overall, the author's description of the brewing crisis in computerization is far stronger than his prescriptions for correction (such as support for pending legislation to fund software development research). Lee's lively style delivers potentially dry material in a form accessible to people concerned about social and management problems and to computer professionals seeking an overview on a potential nightmare. -- Copyright ©1991, Kirkus Associates, LP. All rights reserved.

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Title: The Day the Phones Stopped Ringing
Publisher: Dutton Adult
Binding: Hardcover
Book Condition: GOOD

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Book Description Dutton Adult. Hardcover. Book Condition: VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s). Bookseller Inventory # 2821325758

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Book Description Donald I. Fine, Inc., New York, 1991. Hardcover. Dust Jacket Condition: Near Fine. Remainder strike on bottom. Store; Remainder; 8vo 8" - 9" tall; 279 pages; Signed by Author Near Fine sticker on front saying autographed copy. Signed by author ffep. Bookseller Inventory # 13582

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Book Description Donald I. Fine Books, New York, NY, U.S.A., 1991. Hard Cover. Book Condition: Fine. Dust Jacket Condition: Fine. First Edition {First Printing}. "Ma Bell's temporary break-down, says the author, cost businesses hundreds of millions of dollars as they failed to reach out and touch their clients and customers. That is just one dramatic example of software gone awry, but it is hardly unique. THE DAY THE PHONES STOPPED exposes and explores the proliferation of computer-controlled activities in almost every facet of our lives, and shows by horrble example how software glitches can often have disastrous consequences." This book has 279 pages. The book is a SIGNED PRESENTATION copy from the author. Signed by Author. Bookseller Inventory # 007084

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