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Dear Jean: What They Don't Teach You at the Water Cooler

Kelley, Jean

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ISBN 10: 0963411039 / ISBN 13: 9780963411037
Published by Atwood Publishing, Tulsa, Oklahoma, 2000
Used Condition: Fine Hardcover
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First Edition/First Printing. Binding is tight and pages are clean. No marking or writing noted in book. DJ is whole with original price. 279 pages.; 8vo - over 7¾" - 9¾" tall; 279 pages. Bookseller Inventory # 008339

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Bibliographic Details

Title: Dear Jean: What They Don't Teach You at the ...

Publisher: Atwood Publishing, Tulsa, Oklahoma

Publication Date: 2000

Binding: Hardcover

Book Condition:Fine

Dust Jacket Condition: Fine

Edition: First Edition.

About this title


Whether its co-worker crazies, pouty personnel, or bad boss blues, "Dear Jean: What They Don't Teach You At The Water Cooler" has the answers! In a lively, approachable question and answer format, Jean Kelley, America's Workplace Coach answers actual questions submitted to her throughout her 20+ years of owning a successful, staffing and consulting firm. The sneak peek DEAR JEAN gives you into the lives of people in the office, will make you laugh out loud, and more importantly, it will make you think.No rocks in the road are left unexposed. From the death of a co-worker's child to the not-so-secret office affair, Jean's answers take touching, informative, and humorous turns. She strides fearlessly through the workplace addressing the multitude of challenges every working person faces -- too often alone. Working from both sides of the desk, Jean Kelley guides her readers into new avenues of self-expression, interaction, and communication between co-workers, employees, and bosses.

From the Author:

Because of my many years in the personnel business, people come to me for "on the job" advice. It seems that there are few, if any, resources they can turn to for advice about their workplace problems. There is a need for a book that is easily referenced and has everything in one place. This book fills that need. You might call it a mentor in paper and ink.

Dear Jean: What They Don't Teach You at the Water Cooler has been designed especially for four types of people:

1. If you are in your first ten years of business life, you will find answers to your most pressing questions and ways of thinking that will accelerate your business success. Also, what you learn will promote a way of living that will enhance your personal and family life.

2. If you are a supervisor or manager, this book will provide direct guidance and help you know what your staff members think about each day. Both can dramatically increase your ability to create a productive work environment.

3. If you are the owner or manager of a small business, you will find a wealth of information about the many problems that plague small businesses. I've included most of the mistakes I've made in 24 years of running a business in the hope that you can avoid most or all of them.

4. Are you a voyeur? Do you enjoy peeking into the personal lives of others? You can read about the sticky situations others are involved in and say to yourself, "Whew! At least I'm not that bad."

The book is organized so that you can easily look up the answers to your own office dilemmas. The question-and-answer format is fast-moving and has a casual style. You can whiz through a chapter in no time, picking and choosing the areas that are of most interest to you.

The questions in this book are authentic, though many have been abbreviated and re-worded in the interests of space and privacy. Many of the situations in this book were called in live to me at KOTV where I am a weekly commentator on the "Six in the Morning" show. Some are letters written to me as a result of my column in the Tulsa Business Journal. Others were taken from my years of experience in personnel and include a wide range of workplace predicaments. If you don't see yourself in this book, you will definitely see people you know. You may even think your co-workers sent in the questions. The names have been changed, of course.

As you read, try to imagine how you would answer the questions yourself. In several cases you may say, "I knew that." There is no rocket science here, but I promise that if you use what you learn, your work life will be easier.

I encourage you to be introspective and check out your own values as you read. Not everything is black and white. For instance, what do you do when you find out your boss is cheating on her expense account? There may be more than one answer to many of these quandaries, so I hope this book will encourage you to think about what fits best with your personal values and where your loyalties lie.

You may not always agree with me. Several of my readers and listeners haven't, and a number of their letters are included. I do not claim that my way is the only way, but my assertions have been road-tested over years in business, so I'm entitled to be emphatic.

The chapters in this book will guide you in both "office etiquette" and "emotional etiquette." Office etiquette includes all those things that are just good manners and good business. In these chapters, I talk about everything from what to give your boss on Boss's Day to how to write a sympathy note. In several places I include examples of forms I use in my office. Feel free to copy and use them. "Emotional etiquette" is about taking other people's (and your own) emotions into consideration. In these chapters, I address everything from irritating co-workers to sex with your boss.

This book also includes my NOYB (None of Your Business) list. The NOYB list alone is worth the price of the book. What is not your business will probably shock you. For instance, if your boss is having an affair it is not your business unless it's with you. A lot of the things we worry about at night and talk about at work are none of our business in the first place. You can save yourself a lot of sleepless nights by etching this list onto the cortex of your brain. While you're at it, try thinking of a few more things that fall under the same category in your office you might be surprised how many things will appear on your own list. If you are successful in marking all of these things off your "worry list," you will be close to saying goodbye to the kind of thinking that promotes ulcers, headaches, and a whole host of other depleting ailments. You'll also be a more pleasant person overall.

I hope you enjoy this book and grow from reading it. Unfortunately, I can't answer all of your questions personally, but if you have a particular question that is not covered here, e-mail or write me. Maybe I'll add it to my next book, More Workday Wisdom.

Jean Kelley
P.S. Take this book to work. Quote it often!

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