Stock Image

Difficult Conversations

Review, Harvard Business

60 ratings by Goodreads
ISBN 10: 1633690784 / ISBN 13: 9781633690783
Published by Perseus Distribution Services, 2016
New Condition: New
From Pbshop (Wood Dale, IL, U.S.A.)

AbeBooks Seller Since August 20, 2015

Quantity Available: > 20

Buy New
List Price: US$ 12.95
Price: US$ 6.99 Convert Currency
Shipping: US$ 3.99 Within U.S.A. Destination, Rates & Speeds
Add to basket

30 Day Return Policy

About this Item

New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9781633690783

Ask Seller a Question

Bibliographic Details

Title: Difficult Conversations

Publisher: Perseus Distribution Services

Publication Date: 2016

Binding: PAP

Book Condition:New

About this title

Synopsis:

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

  • Uncovering the root cause of friction
  • Maintaining a positive mind-set
  • Untangling the problem together
  • Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

About the Author:

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

"About this title" may belong to another edition of this title.

Store Description

Visit Seller's Storefront

Terms of Sale:

Ordering - Please place your order via the AbeBooks website and allow 2 working days for dispatch from our US Warehouse. Delivery thereafter is 4 to 14 business days. Returns - We hope you will be delighted with everything you buy from us. However, if you do need to return an item to us, we kindly ask that goods are returned in their original condition within 14 days of receipt. In this instance the return cost must be borne by the buyer. In the event you receive an item which is not as advertis...

More Information
Shipping Terms:

Ships from our US Warehouse in approximately 2 working days. Delivery thereafter is 4 to 14 business days.

List this Seller's Books

Payment Methods
accepted by seller

Visa Mastercard American Express