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Effective Benchmarking

M. Zairi

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ISBN 10: 0412714906 / ISBN 13: 9780412714900
Published by Springer, 1996
New Condition: New Hardcover
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Bibliographic Details

Title: Effective Benchmarking

Publisher: Springer

Publication Date: 1996

Binding: Hardcover

Book Condition:New

Edition: 1996.

About this title


This book provides the reader with inside knowledge about the application and workability of the concept of benchmarking in different industrial contexts. It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking. It is the key text for senior managers, project teams, trainers and consultants in benchmarking and quality management. Effective Benchmarking features include: 20 case studies from nine different sectors; evidence that benchmarking can help achieve competitive advantage; numerous tips and useful information.


aimed for use as a practical guide,Effective Benchmarking provides the reader with an idea of the ways in which benchmarking can be applied. The book is divided into nine parts, each of which looks at different aspects of commerce and industry. For example the service sector, electronics/computers, chemicals and telecommunications - Laboratory Product Update; ...the first to be devoted entirely to practical examples of benchmarking within leading organisations. - Manufacturing Engineer; Effective Benchmarking...provides the reader with an idea of the ways in which benchmarking can be applied. - Quality Today

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