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Emotional Intelligence (Instant Manager)

Dann, Jill

28 ratings by Goodreads
ISBN 10: 0340945915 / ISBN 13: 9780340945919
Published by Hodder & Stoughton, 2009
Used Condition: Good
From Better World Books (Mishawaka, IN, U.S.A.)

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Former Library book. Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP79140131

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Bibliographic Details

Title: Emotional Intelligence (Instant Manager)

Publisher: Hodder & Stoughton

Publication Date: 2009

Book Condition:Good

About this title


Specifically tailored to give managers an understanding of how emotional intelligence can help them at work, this guide covers what EI and EQ (emotional quotient) are and how they affect managers and leaders. Managers will also learn how it is useful in developing staff and how it can help in achieving a good work/life balance. Two particularly fascinating chapters cover EI within the contexts of social diversity and conflict resolution.

About the Author:

Jill Dann is an EI facilitator and designer of EI organizational development programs, and the author of Emotional Intelligence in a Week.

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