Jeffrey Katzer is a Professor in the School of Informational Studies at Syracuse University. He received his Ph.D. at Michigan State University.

Kenneth H. Cook received his Ph.D at Syracuse University. Currently, he is a member of the Worldwide Technical Education Services organization at 3Com Corporation in Marlborough, Massachusetts.

Wayne W. Crouch is Principal at Crouch Associates, a management consulting firm in Amherst, Massachusetts. He received his Ph.D. from Michigan State University.

"About this title" may belong to another edition of this title.

Store Description

General used and rare books. Large inventory in sixty categories.

Visit Seller's Storefront

Seller's business information

Ann Becker
TX, U.S.A.

Sale & Shipping Terms

Terms of Sale

100% refunds guaranteed, no questions asked.

Shipping Terms

We ship daily! Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 9.00	US$ 15.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.