Title: Five-Star Service
Publisher: CreateSpace Independent Publishing Platform
Book Condition: Good
Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Bookseller Inventory # G1605306134I3N00
Synopsis: Founder of Service That Attracts Seminars Cary Cavitt offers insights in how to give five-star service. Each chapter starts with a question and then offers solutions on how to provide excellent service to your customers. Everything from what attracts customers to how to gain a loyal following will be addressed. Five-Star Service is filled with easy to understand answers that will not only help your organization improve, but also help in bringing customers back.
About the Author: Having personally served over 100,000 customers during the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. An award winning PGA Professional, Cary has developed on-site seminars to help organizations understand how human relations play a vital role in providing outstanding customer service. Outside of his enthusiasm for teaching others the real reasons that customers return, Cary enjoys time with his wife Carol and their three children, Sara, Nathan, and Hanna.
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