Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book

ISBN 10: 1439226334 / ISBN 13: 9781439226339
Used / Quantity Available: 0
Available From More Booksellers
View all  copies of this book

About the Book

We're sorry; this specific copy is no longer available. AbeBooks has millions of books. We've listed similar copies below.

Description:

Gift Quality Book in Excellent Condition. Bookseller Inventory #

About this title:

Book ratings provided by Goodreads:
4 avg rating
(7 ratings)

Synopsis: As business becomes more and more dependent on technology, there is considerable attention given to the concept of aligning IT to the business. Until ITIL version 3, this concept remained mostly conceptual. The IT Infrastructure Library, by focusing on the principle of providing services, empowers IT and the business with the tools they require to enable this alignment. Having become the de-facto standard in IT Service Management, ITIL is rapidly gaining popularity across the globe. Written by an ITIL trainer who has taught thousands of students at hundreds of organizations, Foundations of IT Service Management - The Unofficial ITIL v3 Foundations Course in a Book, provides the reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing the information required to pass the ITIL v3 Foundations exam, this book goes beyond those basics to also provide real understanding of ITIL to further your knowledge and abilities as a valuable part of this IT/Business alignment. Using a case-study approach, real issues are discussed that represent challenges experienced in almost every IT organization. This book is supported with access to online sample exams that are constantly updated as new material is available. Additionally, access to the author is provided to ask questions prior to taking your exam giving you the greatest opportunity to learn the material and successfully pass your ITIL Foundations exam. Based on the official ITIL v3 Foundations Syllabus from the APM Group, the Service Lifecycle is explored including the lifecycle stages of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Within each of these lifecycle stages, the concepts within are explored as well as the underlying processes that enable this concept of IT Service Management.

"About this title" may belong to another edition of this title.

Bibliographic Details

Title: Foundations of IT Service Management: The ...
Book Condition: New

Top Search Results from the AbeBooks Marketplace

1.

Brady Orand
Published by CreateSpace Independent Publishing Platform
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Paperback Quantity Available: 1
Seller:
Yankee Clipper Books
(Windsor Locks, CT, U.S.A.)
Rating
[?]

Book Description CreateSpace Independent Publishing Platform. Paperback. Book Condition: Good. Book shows a small amount of wear to cover and binding. Some pages show signs of use. Bookseller Inventory # G1439226334I3N00

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 11.13
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Orand, Brady
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Quantity Available: 1
Seller:
Better World Books
(Mishawaka, IN, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Book Condition: Very Good. Great condition for a used book! Minimal wear. Bookseller Inventory # GRP69240221

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 11.14
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Brady Orand
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Paperback Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG1439226334

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 25.19
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

4.

Orand, Brady
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Bookseller Inventory # P021439226334

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 40.50
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

5.

Orand, Brady
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: Like New. Almost new condition. Bookseller Inventory # P011439226334

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 43.85
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

6.

Orand, Brady
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
New Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P111439226334

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 51.69
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

7.

Brady Orand
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
Used Paperback Quantity Available: 1
Seller:
Books Express
(Portsmouth, NH, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: Good. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. Buy with confidence, excellent customer service!. Bookseller Inventory # 1439226334

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 95.63
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

8.

Brady Orand
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
New Paperback Quantity Available: 1
Seller:
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: New. book. Bookseller Inventory # M1439226334

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 131.12
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

Brady Orand
Published by BookSurge Publishing (2009)
ISBN 10: 1439226334 ISBN 13: 9781439226339
New Paperback Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description BookSurge Publishing, 2009. Paperback. Book Condition: New. Bookseller Inventory # DADAX1439226334

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 131.86
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds