Front Desk Security and Safety: An on-the-Job Guide to Handling Emergencies, Threats, and Unexpected Situations

Betty A. Kildow CBCP FBCI

Published by AMACOM, 2003
ISBN 10: 0814408265 / ISBN 13: 9780814408261
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Synopsis: Whether you work in the lobby of a high-rise building, man the entry point of a small office, guard a storage facility, or greet customers in a store, you are the first line of defense, responsible for the safety and well-being of the people in your building.

Front Desk Security & safety includes step-by-step plans for natural disasters, terror threats, service disruptions, medical emergencies, fire, workplace violence, and other emergency situations, as well as emergency checklists and protocols you can post at your desk and refer to at the first sign of trouble. The book covers how to conduct safety training and emergency response drills, and includes a special " What to Do When..." section.

In addition, Front Desk Security & Safety contains a basic project plan for developing an emergency management program, focusing on four key areas:

Mitigation/Prevention: Applying proactive steps to minimize vulnerabilities

Preparedness: Having the proper procedures and materials in place

Response: Protecting employees and working with external safety authorities

Recovery: Keeping the business running despite sometimes substantial limitations

Now that your role in safeguarding your building and the people in it is greater than ever before, you need to be prepared for any situation. Front Desk Security & Safety helps you take on this serious challenge, and control the uncertain.

Book Description:

"Front Desk Security and Safety supplies readers with indispensable facts and techniques on issues of safety and security, focusing in on specific responsibilities, emergency preparation and response, and prevention. An important manual no organization should be without, this comprehensive book helps ensure that the proper procedures and materials are in place. It includes:

Step-by-step plans for natural disasters, terror threats, service disruptions, medical emergencies, fire, workplace violence, and more

Emergency checklists and protocols that front desk people can copy and post at their desk

Instructions for conducting safety training and emergency response drills

Methods for protecting employees and working with external safety authorities when emergencies arise

Techniques for keeping the business running despite sometimes substantial limitations

Front Desk Security and Safety is a crucial reference that will help organizations of every kind ensure the safety of their people."

"About this title" may belong to another edition of this title.

Bibliographic Details

Title: Front Desk Security and Safety: An ...
Publisher: AMACOM
Publication Date: 2003
Binding: Paperback
Book Condition: Used: Good

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