Front-End Analysis and Return on Investment Toolkit

Harold D. Stolovitch

Published by Pfeiffer, 2004
ISBN 10: 0787965359 / ISBN 13: 9780787965358
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Synopsis: Front-End Analysis and Return on Investment Toolkit is a comprehensive collection of guidelines, job aids, rich examples and tips that give you the information needed to create performance interventions that will deliver the desired results. By using this vital resource you will be able to analyze training requests on the front end, measure worth and ROI in learning, and performance on the back end, and

  • Identify the business need underlying the request.
  • Clarify the desired performance outcomes.
  • Systematically investigate and describe the current performance state.
  • Characterize the gap between current and desired performance in terms of magnitude, value, and urgency.
  • Identify the array of factors affecting the gap.

Select appropriate, economical, feasible, and acceptable performance interventions that deliver desired results.

From the Publisher: “Harold Stolovitch and Erica Keeps have done it again!  They have opened their years of experience to provide a toolkit for analyzing performance and calculating ROI.”--Roger M. Addison, CPT, director, performance improvement technologies, International Society for Performance Improvement

 “It's not just a toolkit; it guides you on the proper strategy to use depending on the situation or groups involved, from HR to unions to operations.”--Diane Mongrain, senior consultant technical training and development, Alcan International Limited

 “If you are a performance improvement or instructional design specialist, read and use this toolkit.”--James A. Pershing, professor, instructional systems technology, Indiana University

 “Now we have no excuses!  This toolkit puts FEA and ROI tools at our fingertips.  It’s practical, easy-to-use, and comprehensive. Bravo!”--Darryl Sink, president, Darryl Sink & Associates

“Unique blending of best practices and science for the work that human performance improvement practitioners are now being asked to do – namely, ‘show me what you are going to do and what that is worth to the business.’” 

¾Daniel Blair, human performance consultant, Hewlett Packard Company

“Stolovitch and Keeps deliver with an easy-to-use methodology for sizing and justifying learning and performance support projects.”

¾Jeff Wheelock, engineering services manager, Sun Education

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Bibliographic Details

Title: Front-End Analysis and Return on Investment ...
Publisher: Pfeiffer
Publication Date: 2004
Binding: Loose Leaf
Book Condition: New

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Book Description John Wiley & Sons Inc, United States, 2004. CD-ROM. Condition: New. Language: English. Brand new. "Front-End Analysis and Return on Investment Toolkit" is a comprehensive collection of guidelines, job aids, rich examples and tips that give you the information needed to create performance interventions that will deliver the desired results. By using this vital resource you will be able to analyze training requests on the front end, measure worth and ROI in learning, and performance on the back end. It also allows you to: identify the business need underlying the request; clarify the desired performance outcomes; systematically investigate and describe the current performance state; characterize the gap between current and desired performance in terms of magnitude, value, and urgency; identify the array of factors affecting the gap; and select appropriate, economical, feasible, and acceptable performance interventions that deliver desired results. Seller Inventory # BZV9780787965358

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Book Description John Wiley & Sons Inc, United States, 2004. CD-ROM. Condition: New. Language: English. Brand new. "Front-End Analysis and Return on Investment Toolkit" is a comprehensive collection of guidelines, job aids, rich examples and tips that give you the information needed to create performance interventions that will deliver the desired results. By using this vital resource you will be able to analyze training requests on the front end, measure worth and ROI in learning, and performance on the back end. It also allows you to: identify the business need underlying the request; clarify the desired performance outcomes; systematically investigate and describe the current performance state; characterize the gap between current and desired performance in terms of magnitude, value, and urgency; identify the array of factors affecting the gap; and select appropriate, economical, feasible, and acceptable performance interventions that deliver desired results. Seller Inventory # BTE9780787965358

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