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HRM in Hospitality Industry

Hemant Sharma

ISBN 10: 8183760864 / ISBN 13: 9788183760867
Published by ABD, Jaipur, 2006
Used Condition: As New Hardcover
From Vedams eBooks (P) Ltd (New Delhi, India)

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Contents Preface. 1. Background to the industry's workforce. 2. Human resource management. 3. Job design. 4. Recruitment. 5. Selection. 6. Appointment and induction. 7. Performance management. 8. Training. 9. Management development. 10. Job evaluation. 11. Administration of wages and salaries. 12. Incentives. 13. Fringe benefits.14. Labour turnover and termination of employment. 15. Employee relations. 16. Law of employment. 17. Human resource planning records and statistics. 18. Labour costs and productivity. 19. Organising human resources. 20. Organising human resources. 21. Managing in an international context. 22. Customer care and quality. Index. Human Resources in hospitality industry just like in any other enterprise is one of the single biggest cost. Furthermore it is the efficient workforce in hospitality industry whose timely and good services to customers have great bearing on the business of hotel and restaurants. Between the enterprise and customer human resource establishes first contact. Therefore effective management of human resource is of vital importance for the success of enterprise. How this is done is the domain of present book. HRM in Hospitality Industry brings to the fore all basic concepts tools techniques and methods of human resource management in hospitality industry. Written in easy to understand manner the book will be of tremendous value to students teachers scholars hospitality industry managers and general readers. 372 pp. Bookseller Inventory # 60127

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Bibliographic Details

Title: HRM in Hospitality Industry

Publisher: ABD, Jaipur

Publication Date: 2006

Binding: Hardbound

Book Condition: As New

Edition: New

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