ISO 9001, The Standard Interpretation

Leland R. Beaumont

Published by Simply Quality, 2002
ISBN 10: 0963600362 / ISBN 13: 9780963600363
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Synopsis: The 180-page book ISO 9001, The Standard Interpretation – The International Standard for Quality Management Systems, describes the full text of the year 2000 version of the ISO 9001 quality management system Standard. Written by a trained ISO 9001 auditor who has led several successful compliance efforts, this totally new edition contains practical advice on how to apply the Standard and identify pitfalls to avoid. Each section of the Standard is introduced with an illustration of its required elements. For each paragraph of the Standard this edition also provides: + A translation of the paragraph into plain English + A description of the changes from the 1994 Standard + A diagram illustrating the core of each requirement + A discussion including notes and examples of the best or most common practices to use in carrying out the Standard + A checklist of questions representative of those asked by an auditor.

From the Publisher: In this book you will discover how to achieve the following: + Deliver dependable, reliable products and services that are available on time. + Satisfy customers and increase market share. + Ensure your customers receive products and services that fully meet their expectations every time. + Fix problems so they are removed from your organization forever. + Decrease cycle time and increase speed to market. + Increase the effectiveness of the organization, improve operational results and return on investment. + Reduce conflict in the workplace, increase job satisfaction, morale, and employment stability. + Diminish defects, rework, delays, and waste.

The third edition of the book also includes: + A description of the benefits of ISO 9001 conformity + A detailed calendar of events for gaining registration + A discussion of the scope of registration + Advice on choosing a registration agency + A detailed description of the changes made to the Standard in 2000 + Discussions on processes, process management, and a generic process framework + Hints on writing procedures documents + A practical introduction to measuring customer satisfaction + A description of the quality management principles that form the basis for the standard + Recommended reading + A bibliography, glossary, index and more.

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Bibliographic Details

Title: ISO 9001, The Standard Interpretation
Publisher: Simply Quality
Publication Date: 2002
Binding: Paperback
Book Condition: Good
Edition: 3.

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Leland R. Beaumont
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