ITIL Lifecycle Suite 2011 : ITIL Service Strategy 2011 / ITIL Service Design 2011 / ITIL Service Transition 2011 / ITIL Service Operation 2011 / ITIL Continual Service Improvement 2011

Publisher

The Stationery Office Ltd

Publication Date

2011

Language

English

ISBN 10

0113313233

ISBN 13

9780113313235

Binding

Soft cover

Edition

2nd Edition

Condition

Sehr gut

Seller catalogs

B�cher

About this title

Synopsis

ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.

About the Author

AXELOS mission is to make professionals in project management, IT service management and cyber resilience more effective with certifications and guidance. These methods, including ITIL�, PRINCE2�, MSP� and a collection of best practice products are adopted by private, public and voluntary sectors in more than 150 countries to make both individuals and organizations work more effectively.

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