ISBN 10: 0195300645 / ISBN 13: 9780195300642
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This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Each chapter ends with a Summary, Chapter Resources, Key Words, and Inter-Act with Media. Preface PART 1: UNDERSTANDING INTERPERSONAL COMMUNICATION 1. An Orientation to Interpersonal Communication Interpersonal Communication Defined The Functions of Interpersonal Communication Interpersonal Communication Components Participant Characteristics and Roles Context Message Formation Channels Noise Feedback Messages Interpersonal Communication Principles Interpersonal Communication Has Purpose Interpersonal Communication Is Continuous Interpersonal Communication Is Transactional Interpersonal Communication Is Relational Interpersonal Communication is Irreversible The Ethics of Interpersonal Communication Interpersonal Communication and Diversity Diverse Voices: Arturo Madrid on Social Perception Increasing Interpersonal Communication Competence Spotlight on Scholars: Brian Spitzberg on Interpersonal Communication Competence Understanding the Concepts and Developing the Skills that Lead To Competence Super Skill: Behavioral Flexibility Writing Communication Improvement Goal Statements 2. Forming and Using Social Perceptions The Perception Process Attention and Selection Organization of Stimuli Interpretation of Stimuli Perceptions of Self: Self-Concept and Self-Esteem Forming and Maintaining a Self-Concept Self-Monitoring Developing and Maintaining Self-Esteem Social Construction of Self Spotlight on Scholars: Michael L. Hecht on Interethnic Communication and Ethnic Identity Accuracy of Self-Concept and Self-Esteem Self-Concept, Self-Esteem and Communication Cultural and Gender Influences Perception of Others First Impressions Perceptual Problems Improving Accuracy of Social Perceptions Communication Improvement Plan: Perception 3. Communicating in Relationships: Basic Concepts Types of Relationships Acquaintances Friends Close Friends or Intimates Disclosure and Feedback in Relationships Communication Patterns During Stages of Relationships Spotlight on Scholars: Steven Duck on Personal Relationships Beginning and Developing a Relationship Maintaining a Relationship Diverse Voices: Brenda J. Allen, Friendships that Bridge Differences De-escalating and Dissolving a Relationship Relational Dialectics Autonomy-Connection Openness-Closedness Novelty-Predictability Managing Dialectical Tensions Turning Points in Relationships Theoretical Perspectives on Relationships Interpersonal Needs Theory Exchange Theory Communication Improvement Plan: Relationships 4. Verbal Communication Language and Perception Sapir-Whorf Hypothesis Polarized language Language and Meaning Symbolic Interactionism Coordinated Management of Meaning Language and Culture Characteristics of Language Improving Language Skills Choose Specific Language Adapt Language to Listeners Date Information Index Generalizations Practice Communication Accommodation Demonstrate Linguistic Sensitivity Diverse Voices: Delores V. Tanno, I Am Spotlight on Scholars: Molefi Kete Asante on The Language of Prejudice and Racism Language in Unique Message Contexts Language of Humor Language of Cyberspace Communication Improvement Plan: Verbal Communication 5. Communicating Through Nonverbal Behaviors Characteristics and Functions of Nonverbal Communication Types of Nonverbal Communication Kinetics Paralanguage Vocal Interferences Spatial Usage Spotlight on Scholars: Judee K. Burgoon on Nonverbal Expectancy Violation Theory Artifacts Self-Presentation Cues Time Olfactory Communication Cultural and Gender Variations in Nonverbal Communication Diverse Voices: Elizabeth Lozano, Bookseller Inventory #

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Synopsis: Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, the eleventh edition retains the features that have made this book so successful: a theory driven skills-based focus, an accessible tone and presentation, and numerous useful pedagogical tools. Cynthia Berryman-Fink, a new coauthor, brings fresh insights to this edition, which has a contemporary feel that will resonate with today's students and professors.
Well-written and lively, Inter-Act features numerous activities that enable students to relate their everyday experiences to their studies in communication. The text illustrates how cultural, racial, and gender differences as well as electronically mediated messages alter what we should do to communicate effectively. It also emphasizes the importance of ethics in communication and encourages students to develop their analytical abilities as they think critically about the concepts presented in the text.

NEW OR REVISED IN THE ELEVENTH EDITION
* New: Information on relational dialectics and turning points, coordinated management of meaning, the language of cyberspace, intergenerational family communication, and communicating in a diverse workplace.
* New boxed features: "The Gray Zone" offers alternative viewpoints on aspects of interpersonal communication, while "Learn About Yourself" boxes provide students with short surveys to help them understand their own communication styles.
* New: More than 50% of the "Diverse Voices" selections, "Inter-Act with Technology" boxes, and "What Would You Do? A Question of Ethics" boxes are new to this edition.
* Expanded: The in-text CD now features a complete student workbook with chapter outlines, key terms lists, self-tests, quizzes, and numerous activities designed to help students master the material presented in each chapter.
* Revised: The Instructor's Manual/Test Bank (available in both print and electronic versions) contains more effective teaching aids and additional test questions.

Visit the companion website, www.oup.com/us/interact, which provides resources for both students and professors.

About the Author: Cynthia Berryman-Fink is Professor of Communication and Affiliate Professor of Women's Studies at the University of Cincinnati.

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