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The KPI Compendium: 20,000 Key Performance Indicators used in practice

The KPI Institute

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ISBN 10: 1483912469 / ISBN 13: 9781483912462
Published by CreateSpace Independent Publishi, 2013
New Condition: New Soft cover
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Bibliographic Details

Title: The KPI Compendium: 20,000 Key Performance ...

Publisher: CreateSpace Independent Publishi

Publication Date: 2013

Binding: Paperback

Book Condition:New

About this title


By assembling the largest collection of KPIs in a single book, The KPI Institute provides a powerful practice based learning tool.

The KPI Compendium lists over 20,000 Key Performance Indicators (KPIs) examples listed by the team of researchers on the website with the same name.

Main features:

  • Each example has an identification number assigned to it, that can be used to look up additional KPI documentation on the website.
  • All examples are grouped in a taxonomy structured around 3 contexts: global, organizational and personal.
  • Contexts are grouped in further categories such as functional areas and industries

Functional areas covered:

  • Accounting
    Accounts Payable | Accounts Receivable
  • Corporate Services
    Administration | Office Support | Corporate Travel | Facilities | Property Management | Legal Services
  • CSR / Sustainability / Environmental Care
    Corporate Social Responsibility | Environmental Care
  • Finance
    Asset | Portfolio management | Financial stability | Forecasts & Valuation | Liquidity | Profitability
  • Governance, Compliance and Risk
    Compliance and Audit Management | Governance | Risk Management
  • Human Resources
  • Information Technology
    Application Development | Data Center | Enterprise Architecture | IT - General | IT - Security | Network Management | Service Management
  • Knowledge and Innovation
    Innovation | Knowledge Management | R & D
  • Management
  • Marketing & Communications
    Advertising | Marketing | Public Relations
  • Online Presence - eCommerce
    eCommerce | Email Marketing | Online Advertising | Online Publishing - Weblogs | Search Engine Optimization (SEO) | Web Analytics
  • Portfolio and Project Management
    Benefits Realization Management | Portfolio Management | Project Management
  • Production & Quality Management
    Maintenance | Production | Quality Management
  • Sales and Customer Service
    Customer Service | Sales
  • Supply Chain, Procurement, Distribution
    Contract Management | Inventory Management | Logistics / Distribution | Procurement / Purchasing | Supply Chain Management

Industries covered:

  • Agriculture
  • Arts and Culture
  • Construction & Capital Works
  • Education & Training
  • Financial Institutions
  • Government - Local
  • Government - State/Federal
  • Healthcare
    Emergency Response/Ambulance Services | Healthcare Support Services | Hospitals | Medical Laboratory | Medical Practice | Preventive Healthcare | Veterinary Medicine
  • Hospitality & Tourism
    Food and Beverage Service | Hotel/Accommodation | Tour Operator | Travel Agency
  • Infrastructure Operations
    Airports | Ports | Railways | Roads
  • Manufacturing
  • Media
  • Non-profit / Non-governmental
  • Postal and Courier Services
  • Professional Services
    Accounting Services | Business Consulting | Engineering | Legal Practice | Recruitment/Employment Activities | Publishing
  • Real Estate/Property
    Property Management | Real Estate Development | Real Estate Transactions
  • Resources
    Coal and Minerals Mining | Oil and Gas | Sustainability/Green Energy
  • Retail
  • Sport Management
    Coaching/Training | Sport Club Management | Sport Event Organization
  • Telecommunications/Call Center
    Call Center | Telecommunications
  • Transportation
    Airlines | Land Transport (Road & Rail) | Local Public Transport | Marine Transport/Shipping
  • Utilities
    Electricity | Natural Gas | Water and Sewage

About the Author:

The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It operates, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.

Over the last three years, the team at The KPI Institute:

  • Documented 7,000+ KPIs from 15 functional areas and 24 industries;
  • Reviewed 1,000+ performance reports from 125 countries;
  • Referenced 20,000+ resources as part of the documentation process;
  • Developed over 30 KPI Dashboards and Balanced Scorecards.

The main activities of The Institute include:

  • Research and Publications - contributing to the development of the performance management discipline by actively researching and publishing articles and reports;
  • Education - delivering performance management training to develop skills in related processes/systems, from KPI selection to Balanced Scorecard implementations.


"The Top 25 KPIs of 2010 helps in understanding all the performance measures which should be taken into account to optimize performance Scorecards with grading is another vital tool..."
Jacob Brown, United States

" provided a simple yet powerful scorecard and dashboard model to start building our own with our business intelligence tools."
Humberto E Della Torre, El Salvador

"I was pleasantly surprised of the level of experience and knowledge of the team. The toolkit delivered was what I had anticipated to be."
Alex Giammona, Australia

"Guys we are very thankful of the hard work you do. Your website really guides us on the daily performance management of our organization."
Omphile Macheng, Botswana

"Really a very good and useful website, I am excited about the content and comprehensiveness of data on your website, and I will recommend it to all professional in the governmental sector in United Arab of Emirates, Wish you all the best."
Mahdi El Horchi, United Arab Emirates

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