Key Performance Indicators for Government and Non Profit Agencies (Hardcover)

David Parmenter

ISBN 10: 0470944544 / ISBN 13: 9780470944547
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Hardcover. Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed business.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 310 pages. 0.582. Bookseller Inventory #

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Synopsis: Winning techniques and strategies for nonprofits and governmentagencies in creating successful and critical key performanceindicators

By exploring measures that have transformed businesses, DavidParmenter has developed a methodology that is breathtaking in itssimplicity and yet profound in its impact. Key PerformanceIndicators for Government and Nonprofit Agencies: ImplementingWinning KPIs is a proactive guide representing a significantshift in the way KPIs are developed and used, with an abundance ofimplementation tools for government agencies and nonprofitgroups.

  • Implementation variations and short cuts for government andnot-for-profit organizations
  • How to brainstorm performance measures
  • Templates for reporting performance measures
  • A resource kit for a consultant who is acting as a coach /facilitator to the in-house project team
  • Also by David Parmenter: Key Performance Indicators:Developing, Implementing, and Using Winning KPIs, SecondEdition

Filled with numerous case studies and checklists to help readersdevelop their KPIs, this book shows government agencies andnonprofits how to select and implement winning key performanceindicators to ensure that their performance management initiativesare successful.

From the Back Cover:

Praise for Key Performance Indicators for Government and Nonprofit Agencies

"David Parmenter is a leading thinker on performancemeasurement. I admire his work very much. This application ofDavid's seminal thinking on KPIs to the public and non profitsectors is a major contribution to the field. Any practitioner ormanager who is serious about improving measurement in theirorganizations should read this book."
—Dean R. Spitzer, PhD, author of Transforming PerformanceMeasurement

"Government and non profit agencies are both completelydifferent and at the same time exactly the same as private sectororganizations. David has done a brilliant job of presenting thebest practices and lessons (hard) learned from the private sector,as applied in the mission-driven sector. This powerful and uniqueview should help prevent society from 're-learning' what has beenlearned, and leverage those best practices forward to benefit all.This work surpasses all previous works in capturing what societyhas learned and applying it where it is needed most."
—Brett Knowles, Executive Partner, pm2 – PerformanceMeasurement and Management

"It's about time someone raised the questions that DavidParmenter does in his new book Key Performance Indicators forGovernment and Non Profit Agencies. For too long, managers andstrategy and performance professionals have blindly followedassumptions about what performance measurement is about, wastingvast amounts of time and effort measuring the wrong things in thewrong ways. David reminds us, in his usual practical fashion, howto return to a more meaningful way of measuring performance."
—Stacey Barr, author, presenter, and facilitator, PuMPPerformance Measure Blueprint Workshops and Online Programs

"In his new book, David Parmenter brings a breath of fresh airto the art of crafting and implementing performance metrics. With akeen eye for how measurement works in the crucible of businessoperations, David once again provides page after page of practical,no-nonsense advice about how to measure business performance. Andwith his relentless focus on results, he's not afraid to poke holesat sacred methodologies and complex approaches. This book ischock-full of practical nuggets of advice. It's a manual forperformance management success."
—Wayne Eckerson, Principal, BI Leader Consulting

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Title: Key Performance Indicators for Government ...
Binding: Hardcover
Book Condition: New
Edition: 1st.

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Book Description John Wiley and Sons Ltd, United Kingdom, 2012. Online resource. Condition: New. 1. Auflage. Language: English . Brand New Book. Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. * Implementation variations and short cuts for government and not-for-profit organizations * How to brainstorm performance measures * Templates for reporting performance measures * A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team * Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful. Seller Inventory # AAS9780470944547

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