Stock Image

Just Looking Thanks: The Straight-Forward Guide to Creating Brilliant Customer Service

Alf Dunbar

14 ratings by Goodreads
ISBN 10: 1412094135 / ISBN 13: 9781412094139
Published by Trafford Publishing
New Condition: New Soft cover
From BuySomeBooks (Las Vegas, NV, U.S.A.)

AbeBooks Seller Since May 21, 2012

Quantity Available: > 20

Buy New
List Price: US$ 12.95
Price: US$ 15.61 Convert Currency
Shipping: Free Within U.S.A. Destination, Rates & Speeds
Add to basket

30 Day Return Policy

About this Item

100 pages. Dimensions: 7.8in. x 4.9in. x 0.3in.This book IS different. The techniques within its pages were all developed on the shop floor working with thousands of REAL customers. Each skill is explained using a clear and simple language. In short it DELIVERS! This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Bookseller Inventory # 9781412094139

Ask Seller a Question

Bibliographic Details

Title: Just Looking Thanks: The Straight-Forward ...

Publisher: Trafford Publishing

Binding: Paperback

Book Condition:New

Book Type: Paperback

About this title

Synopsis:

This book IS different. The techniques within its pages were all developed on the shop floor working with thousands of REAL customers. Each skill is explained using a clear and simple language. In short it DELIVERS!

About the Author:

Alf Dunbar, originally from Aberdeen in Scotland is one of the top performance coaches within the customer service industry today. He is the founder of the highly successful You Are The Difference Customer Service Coaching Program, which is currently being used in over 25 countries around the world. Since it's inception in 1997, You Are the Difference has received praise from all levels within the customer service industry for its simple and effective message and the results it can achieve. Alf is a practitioner not a theorist. His coaching methods are based on the real world with real people. His unique and enthusiastic communication skills inspire people, which in turn enhance their individual performance. Alf seeks to raise people's level of self-belief and confidence. With over 18 years practical retail experience and 10 years as a top performance coach he has personally coached thousands of people from a wide variety of retailing backgrounds helping them to achieve exceptional results from their business. To contact Alf, or to obtain information about the You Are the Difference Coaching Program, DVD, speeches, or seminars, or to bring him or one of his team to your organization to deliver the principles within You Are The Difference please visit: www.youarethedifference.co.uk

"About this title" may belong to another edition of this title.

Store Description

BuySomeBooks is great place to get your books online. With over eight million titles available we're sure to have what you're looking for. Despite having a large selection of new books available for immediate shipment and excellent customer service, people still tell us they prefer us because of our prices.

Visit Seller's Storefront

Terms of Sale:

We guarantee the condition of every book as it's described on the Abebooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

BuySomeBooks is operated by Drive-On-In, Inc., a Nevada co...

More Information
Shipping Terms:

Orders usually ship within 1-2 business days. Books are shipped from multiple locations so your order may arrive from Las Vegas,NV, Roseburg,OR, La Vergne,TN, Momence,IL, or Commerce,GA.

List this Seller's Books

Payment Methods
accepted by seller

Visa Mastercard American Express