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You Can't Lose If the Customer Wins: Ten Steps to Service Success {FIRST PAPERBACK EDITION}

Nykiel, Ronald A.

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ISBN 10: 0681413972 / ISBN 13: 9780681413979
Published by Longmeadow Press, Stamford, Connecticut, 1992
Used Condition: Fine Soft cover
From Glued To The Tube Books (Minneapolis, MN, U.S.A.)

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About this Item

"YOU CAN'T LOSE IF THE CUSTOMER WINS presents a simple ten-step process that can help managers to win and retain success in the competitive service industry. Consumer needs, expectations and perceptions, as well as management's performance and packaging of promises, are among the topics discussed in a concise, easy-to-read style." This book has 132 pages. The text contains NO internal marks whatsoever. Bookseller Inventory # 048738

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Bibliographic Details

Title: You Can't Lose If the Customer Wins: Ten ...

Publisher: Longmeadow Press, Stamford, Connecticut

Publication Date: 1992

Binding: Trade Paperback

Book Condition:Fine

Edition: First Paperback Edition {First Printing}

About this title


Author describes how to give the best customer service.

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