Stock Image

You Can't Lose If the Customer Wins: Ten Steps to Service Success {FIRST PAPERBACK EDITION}

Nykiel, Ronald A.

2 ratings by Goodreads
ISBN 10: 0681413972 / ISBN 13: 9780681413979
Published by Longmeadow Press, Stamford, Connecticut, 1992
Used Condition: Fine Soft cover
From Glued To The Tube Books (Minneapolis, MN, U.S.A.)

AbeBooks Seller Since November 13, 2002 Seller Rating 5-star rating

Quantity Available: 1

Buy Used
Price: US$ 6.75 Convert Currency
Shipping: US$ 4.25 Within U.S.A. Destination, rates & speeds
Add to basket

30 Day Return Policy

About this Item

"YOU CAN'T LOSE IF THE CUSTOMER WINS presents a simple ten-step process that can help managers to win and retain success in the competitive service industry. Consumer needs, expectations and perceptions, as well as management's performance and packaging of promises, are among the topics discussed in a concise, easy-to-read style." This book has 132 pages. The text contains NO internal marks whatsoever. Bookseller Inventory # 048738

Ask Seller a Question

Bibliographic Details

Title: You Can't Lose If the Customer Wins: Ten ...

Publisher: Longmeadow Press, Stamford, Connecticut

Publication Date: 1992

Binding: Trade Paperback

Book Condition:Fine

Edition: First Paperback Edition {First Printing}

About this title

Synopsis:

Author describes how to give the best customer service.

"About this title" may belong to another edition of this title.

Store Description

We sell online only.

Visit Seller's Storefront

Terms of Sale:

Billing available to established
accounts with payment upon receipt of book(s). 30 day net billing available to
accredited institutions. Returns are allowed with prior notification to dealer.
Return shipping charges paid by customer.To use credit card go thru abe check out.


Shipping Terms:

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

List this Seller's Books

Payment Methods
accepted by seller

Visa Mastercard American Express