Managing Business Support Services: Collaborating to Compete

Reuvid, Jonathan

Published by Kogan Page Business Books, 2005
ISBN 10: 1905050119 / ISBN 13: 9781905050116
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Synopsis: Managing Business Support Services is an essential guide for any organization contemplating 'outsourcing' its peripheral services. It provides authoritative strategies for successfully outsourcing IT, customer services, finance, HR, logistics and other business functions; and the latest management 'best practice' set in an international context; advice on contracting suppliers, managing the process and ensuring good governance. The guide also includes recent cases studies from Britannic Assurance, CESPA, Corus, Dara, Hydro One, GM Europe, Mercedes-Benz, Ontario Power, Prudential and Sprint.

About the Author: Jonathan Reuvid is an economist with experience in investment banking, financial consulting and marketing strategy.

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Title: Managing Business Support Services: ...
Publisher: Kogan Page Business Books
Publication Date: 2005
Book Condition: Very Good
Edition: 3rd.

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