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Messages : The Communication Skills Book

McKay, Matthew, Davis, Martha, Fanning, Patrick

296 ratings by Goodreads
ISBN 10: 1572240237 / ISBN 13: 9781572240230
Published by New Harbinger Pubns Inc, 1995
Used Condition: Good
From Better World Books (Mishawaka, IN, U.S.A.)

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Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP87230499

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Bibliographic Details

Title: Messages : The Communication Skills Book

Publisher: New Harbinger Pubns Inc

Publication Date: 1995

Book Condition:Good

Edition: 2nd Edition.

About this title


Messages is the most complete and accessible guide for building communication skills available. And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management.

Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.

From the Back Cover:

A Complete Program for Effective Communication

You need strong communication skills to survive. The better able you are to communicate with others, the happier and more successful you will be. Rewarding and lucrative careers, strong and lasting friendships, meaningful and satisfying romance all hang on this one uniquely human ability. Communication is a skill that can always be improved with good information and practice. Whatever your communication needs, this book offers you real tools you can use to express yourself well and relate to others effectively.

The original Messages taught you the fundamental skills you need to communicate well. This workbook offers you exercises and scripts you can use to practice these skills and make them your own. The workbook extends the techniques of Messages to a wide range of situations: Exercises teach you to communciate with teens and children. They help facilitate partner understanding by exploring gender communication differences. Step-by-step worksheets, fill-ins, and case stories help you avoid communication pitfalls and make long-lasting, life-enhancing changes. The workbook guides you through challenging communication situations like talking through a power dynamic with a boss or a subordinate, with elders, or with people of different cultures.

· Learn to listen well, disclose information honestly, and express yourself clearly · Communicate effectively with children, teens, elders, and coworkers · Handle difficult conversations and manage conflict with poise, tact, and assertiveness · Master the art of persuasion and succeed at work, at home, and in public life · Meet new people, cultivate friendships, and relate well to the opposite gender · Speak to groups large and small with conviction and confidence

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