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Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams

Jim Sullivan

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ISBN 10: 0971584915 / ISBN 13: 9780971584914
Published by, 2007
New Condition: Brand New Soft cover
From Revaluation Books (Exeter, United Kingdom)

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first edition. 304 pages. 7.90x6.00x0.70 inches. In Stock. Bookseller Inventory # __0971584915

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Bibliographic Details

Title: Multi Unit Leadership: The 7 Stages of ...


Publication Date: 2007

Binding: Paperback

Book Condition:Brand New

About this title


Multi-Unit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets explores the art and science of 21st Century multi-unit leadership, performance and profitability. This 262 page softcover details the 7 stages that high-performing Area Directors, Regional Managers and franchisees must master as they grow from managing a single unit to leading multiple units. Over 200,000 copies sold worldwide. Brand new 4th Edition has been completely revised, updated and expanded for 2018. The book details over 250 best practices of high-performing MULs (multi-unit leaders) across the foodservice, retail, salon and spa industries in North America. The content is based on exclusive research and best practices culled from hundreds of high-performing Multiunit Leaders. Companies that bought the book include Walt Disney Company, Starbucks, Panera Bread, Jiffy Lube, McDonald's, Portillo's, Target, Applebee's, Sam's Club, Massage Envy, American Express, Burger King, Chili's, KFC, Denny's, Coca-Cola, Suoercuts and many others. Whether you oversee two stores or two dozen, this book will show new and veteran Multiunit Leaders (and Franchisees) how to unify brand standards, manage multiple priorities, execute high-impact Store Visits, maximize sales, minimize employee turnover, build a talent pipeline, create high-performing teams, and beat the competition in every market.

About the Author:

Jim Sullivan, CEO of, is a veteran of over 20 years in the hospitality and retail industries as an award-winning operator, consultant and best-selling author. He's worked for and with companies as distinct as Walt Disney Company, American Express and Coca-Cola. Not a theorist , Jim is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful sales, marketing, and leadership programs for the Top 200 restaurant, hotel, and retail chains, and over 1,000 independent business owners. Jim is a visiting professor at Penn State University, Purdue, the University of Delaware, Cal Poly and the Culinary Institute of America.

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