The Nonverbal Advantage: Secrets and Science of Body Language at Work (Easyread Large Edition)
Paperback. 296 pages. Dimensions: 9.8in. x 7.7in. x 1.0in.The most important thing in communication is hearing what isnt said. - Peter F. Drucker. . . . HAVE YOU EVER WONDERED. . . What kind of impression am I making Should I believe what my boss told me Am I dealing with a potential buyer, or am I just wasting my time Did my whole team understand what I said What did the customer mean by that How do I know if he really supports my idea Is the audience angry, frustrated, interested, or bored The answers to such questions are right before your eyes. Thats because people in professional settings are constantly telling each other exactly what they think and feel - and it often has nothing to do with the words they speak. Your boss may say that youll be considered for a promotion, but if shes leaning back with crossed arms and a forced smile, shes sending the opposite message. The customer may say hes not interested in buying that new car, but if he keeps glancing at the contract on the table, hes telling you that he is interested. The silent signals of nonverbal communication tend to reveal underlying motives and emotions - fear, honesty, joy, indecision, frustration - and much more. The tiniest gestures, like the way your co-workers stand or enter a room, often speak volumes about their confidence, self-worth, and credibility. And the way you sit, stand, or look at others reveals more about your true intent than you may realize. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Bookseller Inventory # 9781442966574
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About the Author: Carol Kinsey Goman, PhD, is the president of Kinsey Consulting Services in Berkeley, California. As a consultant, Carol helps organizations thrive in an environment of ongoing, accelerating change. As a coach, she helps executives and managers become more effective communicators. Carol presents keynote addresses and seminars for corporate clients, government agencies, and major trade associations around the world.
Title: The Nonverbal Advantage: Secrets and Science...
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