ACCORD, a model comprising six essential elements that underpin personal effectiveness, is provided here to assist with developing those workplace attributes that drive sustainable success.

These elements encompass Agility, Confidence, Collaboration, Optimism, Resilience, and Determination. Drawing upon them, this book provides expert advice, tips, and tools for flourishing in the face of tumultuous times.

This book is for everyone engaged in evolving work environments, as well as HR and Organizational Development professionals, at all career levels.

About the Author

Lucia Strazzeri has more than twenty years of experience in human resources and organizational development, facilitating success among work groups ranging from the shop floor through technical and scientific teams, all the way to the C-Suite. She has held numerous consultative and leadership roles in her field, serving as a primary organizational development and performance management resource for international and domestic companies of all sizes. Lucia holds SPHR and SHRM-SCP industry certifications, as well as an MS in human resources from Fordham University.

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