Pocket Pos: Highlights from Positively Outrageous Service

Gross, T. Scott

Published by Master Media Pub Corp
ISBN 10: 1571010483 / ISBN 13: 9781571010483
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Synopsis: T. Scott Gross teaches how to get ordinary people to give world class service. He provides a hands on approach step-by-step formula for developing self-managing, excited service teams that put the customer first.

About the Author: America's Positively Outrageous Service expert! Best selling author who's first two book sold more than 100,000 copies. He annually speaks to more than two hundred of the world's most service aggressive corporations and associations. Clients include Southwest Airlines, La Quinta Hotels.

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Title: Pocket Pos: Highlights from Positively ...
Publisher: Master Media Pub Corp
Binding: Paperback
Book Condition: Very Good

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Gross, T. Scott
Published by Master Media Pub Corp
ISBN 10: 1571010483 ISBN 13: 9781571010483
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T. Scott Gross
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T. Scott Gross
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