The Power of Business Process Improvement: The Workbook

Susan Page

Published by Lowell Books, 2013
ISBN 10: 0976042835 / ISBN 13: 9780976042839
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Synopsis: If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

From the Author: So many readers of The Power of Business Process Improvement asked if I can provide training or consultation to his or her organization. My goal in writing the original book was to enable individuals to do the work without the need for me (or any consultant) to assist them.

The Workbook is a result of many inquiries from readers to simplify the text book, provide templates that they can write on, and create a tool that they can use in a group setting where everyone can have a copy and work on process improvement.

Use The Workbook alongside the Kindle version of the original hardcover book.

"About this title" may belong to another edition of this title.

Bibliographic Details

Title: The Power of Business Process Improvement: ...
Publisher: Lowell Books
Publication Date: 2013
Binding: Paperback
Book Condition: Good

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Book Description Lowell Books, United States, 2013. Paperback. Condition: New. Language: English. Brand new Book. If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement. Seller Inventory # APC9780976042839

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