Problem People: And How to Manage Them

Hone, Peter

ISBN 10: 0852928882 / ISBN 13: 9780852928882

Published by McGraw Hill / Europe, Middle East & Africa, 2002

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.

Seller Inventory # wbs1332283611

Bibliographic Details

• Title: Problem People: And How to Manage Them
• Publisher: McGraw Hill / Europe, Middle East & Africa
• Publication Date: 2002
• Language: English
• ISBN 10: 0852928882
• ISBN 13: 9780852928882
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: Good
• Weight: 299.4 grams

About this title

Synopsis

In every workplace there are problem people causing people problems: authoritarians, boasters and coasters, manipulators, martyrs and meddlers. In this text, leading occupational psychologist Peter Honey gives help with the commonest types of office menace. Always start by looking at yourself - you may be making a fuss about nothing, mis-labelling someone a "worrier" rather than "conscientious and caring", or accidentally triggering and "rewarding" other people's bad behaviour. Once you realize what you are contributing to the problem, it becomes far easier to persuade or encourage the person to change.

About the Author

Dr Peter Honey, chartered psychologist, management consultant and the author of over 50 publications, is one of Britain's foremost authorities on interpersonal relations at work.