Problem Solving in Plain English

Craig Cochran

Published by Paton Professional, 2010
ISBN 10: 1932828303 / ISBN 13: 9781932828306
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Synopsis: Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process step by step. Have you ever wondered why problem-solving efforts that start out strong, with motivated team members and supportive managers, fizzle out before they produce any benefits? Or why it can be so hard to stick with a problem until it s solved? Craig Cochran will explain the answers.

This straightforward book is ideal for managers with long-standing business problems, as well as front-line employees who are often intimately familiar with dealing with them. Topics covered include:

* Selecting the right problem
* Forming effective problem-solving teams
* Planning and implementing corrective actions
* How to verify effectiveness
* Writing a problem statement
* Identifying root causes
* Defining the current process

About the Author: Craig Cochran is the North Metro Regional Manager with Georgia Tech's Economic Development Institute. He has an MBA from the University of Tennessee and a bachelor's degree in industrial management from the Georgia Institute of Technology. Cochran is a Certified Quality Manager, Certified Quality Engineer, and Certified Quality Auditor through the American Society for Quality. He is certified as a QMS Lead Auditor through RABQSA.

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Bibliographic Details

Title: Problem Solving in Plain English
Publisher: Paton Professional
Publication Date: 2010
Binding: Perfect Paperback
Book Condition: Used: Good

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Craig Cochran
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Craig Cochran
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