The Quality Movement: What Total Quality Management is Really All About!

Drummond, Helga

Published by Kogan Page Ltd, 1992
ISBN 10: 0749407530 / ISBN 13: 9780749407537
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Synopsis: Total quality is generally regarded as the executive's key to success in the 1990s. It is virtually impossible to open a newspaper or trade journal without seeing headlines like "quality counts" or "right first time". Yet despite all the hype and publicity, it is difficult to discover what the quality movement is all about. This text attempts to fill that gap by providing managers with information on all the major themes of the quality movement in one short, straightforward book. "The Quality Movement" explains how the notion of quality has grown and gained importance in Western businesses and suggests what the business world will be like "beyond quality". Essential reading for managers thinking of applying for accredition of the quality standards BS570/ISO9000, this book outlines the difficulties of implementing quality in companies both large and small. In the battle for survival in the business world of the 1990s quality has become an essential seal of approval in the eyes of many customers. Yet as Helga Drummond points out, quality is only a means to an end. Total quality management procedures are intended to provide a competitive weapon to help businesses win. Do they always? Possibly not! "The Quality Movement" will let you decide whether the route to quality is as essential a path to follow as it appears.

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Title: The Quality Movement: What Total Quality ...
Publisher: Kogan Page Ltd
Publication Date: 1992
Binding: Paperback
Book Condition: Good

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Drummond, Helga
Published by Kogan Page Ltd (1992)
ISBN 10: 0749407530 ISBN 13: 9780749407537
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Book Description Kogan Page Ltd, 1992. Paperback. Book Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Bookseller Inventory # CHL2254912

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Drummond, Helga
Published by Kogan Page Ltd (1992)
ISBN 10: 0749407530 ISBN 13: 9780749407537
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Book Description Kogan Page Ltd, 1992. Paperback. Book Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Inscription. Please note this book has an inscription on the inside page. The book is still very readable, and the price has been adjusted accordingly. Thanks. Bookseller Inventory # CHL2313848

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Drummond, Helga
Published by Kogan Page Ltd (1992)
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Book Description Kogan Page Ltd, 1992. Paperback. Book Condition: Very Good. Very Good condition with no significant faults. Clearly used but very few minor defects. Will look good on your book case after reading but may not be suitable as a present unless hard to find elsewhere SECURE DAILY POSTING FROM UK. 30 DAY GUARANTEE. Bookseller Inventory # mon0002149590

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Helga Drummond
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Book Description Kogan Page Ltd 30/11/1992, 1992. Book Condition: Good. Will be shipped promptly from UK warehouse. Book is in good condition with no missing pages, no damage or soiling and tight spine. There may be some dog-eared pages showing previous use but overall a great book. Bookseller Inventory # 9053-9780749407537

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HELGA DRUMMOND
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Book Description KOGAN PAGE, 1992. Paperback. Book Condition: Used; Good. Ships from the UK within 24 hours. Bookseller Inventory # BBI2406909

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Book Description -. Paperback. Book Condition: Good. The Quality Movement: What Total Quality Management is Really All About! This book is in good or better condition. It has no tears to the pages and no pages will be missing from the book. The spine of the book is still in great condition and the front cover is generally unmarked. It has signs of previous use but overall is in really nice, tight condition. Shipping is normally same day from our UK warehouse. We offer a money back guarantee if you are not satisfied. Bookseller Inventory # 9053-9780749407537

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Helga Drummond
Published by Kogan Page Ltd 30/11/1992 (1992)
ISBN 10: 0749407530 ISBN 13: 9780749407537
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Book Description Kogan Page Ltd 30/11/1992, 1992. Book Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Bookseller Inventory # 6545-9780749407537

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Helga Drummond
Published by Kogan Page Ltd 30/11/1992 (1992)
ISBN 10: 0749407530 ISBN 13: 9780749407537
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Book Description Kogan Page Ltd 30/11/1992, 1992. Book Condition: Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Bookseller Inventory # 2341-9780749407537

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Book Description Nov 30, 1992. Book Condition: Used: Good. "Ex-library copy. With library stamps and labels. Covers plastified. Slight wear to spine, covers and corners." Quantity Available: 1. Shipped Weight: Under 1 kilogram. ISBN: 0749407530. ISBN/EAN: 9780749407537. Pictures of this item not already displayed here available upon request. Inventory No: 034162. Bookseller Inventory # 034162

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Drummond, Helga:
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ISBN 10: 0749407530 ISBN 13: 9780749407537
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Book Description London, Kogan Page, 1992. Softcover. 128 p. Ehemaliges Bibliotheksexemplar mit Signatur und Stempel in sauberem Zustand. 9780749407537 Sprache: Englisch Gewicht in Gramm: 198. Bookseller Inventory # 219590

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