Raving Fans! (Paperback)

Sheldon Bowles

ISBN 10: 0006530699 / ISBN 13: 9780006530695
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Paperback. A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on .Shipping may be from our UK, US or Australian warehouse depending on stock availability. 160 pages. 0.100. Bookseller Inventory #

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Synopsis:

With a new foreword by Ken Blanchard

A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day ? in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature ? not just a passing fad.

Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace ? and turn their customers into raving, spending fans.

Product Description: Raving Fans!

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Bibliographic Details

Title: Raving Fans! (Paperback)
Publication Date: 1998
Binding: Paperback
Book Condition: New
Edition: New edition.

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Blanchard, Kenneth and Bowles, Sheldon
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ISBN 10: 0006530699 ISBN 13: 9780006530695
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Book Description Harper 2011-09-01, 2011. Paperback. Book Condition: Very Good. All books are pre-owned and will have been read by someone else before you. They may well show signs of minor wear and tear. Please note, cover images are illustrative only, and the actual book cover and edition can vary. Bookseller Inventory # 9780006530695-21

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Book Description HarperCollins Business, 1998. Paperback. Book Condition: Used; Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!. Bookseller Inventory # mon0000699866

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Book Description HarperCollins Publishers. Paperback. Book Condition: new. BRAND NEW, Raving Fans!: Revolutionary Approach to Customer Service (New edition), Kenneth H. Blanchard, Sheldon Bowles, With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Bookseller Inventory # B9780006530695

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Book Description HarperCollins Publishers, United Kingdom, 2012. Paperback. Book Condition: New. New edition. 196 x 128 mm. Language: English . Brand New Book. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Bookseller Inventory # AA89780006530695

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