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S.A.L.T. & Pepper: Hank Davis' Recipe for Success in Retail and Beyond

Millennium Consulting Group, Rick Miller

2 ratings by Goodreads
ISBN 10: 0982392508 / ISBN 13: 9780982392508
Published by Millennium Consulting Group, 2009
Used Condition: Good
From Better World Books (Mishawaka, IN, U.S.A.)

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Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP33512380

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Bibliographic Details

Title: S.A.L.T. & Pepper: Hank Davis' Recipe for ...

Publisher: Millennium Consulting Group

Publication Date: 2009

Book Condition:Good

About this title


Millennium Consulting Group produced this book to illustrate situations where people working in the retail industry performed at their best and worst. We wanted to show that companies and retail associates that commit to superior personal service can and will excel, and we wanted to share a funny and interesting story about a guy we came across during our research - a "regular Joe" retail associate who changed his career, and by proxy his life, by adopting a simple-yet-powerful outlook on customer service. We found that a lot of retail associates ask, "How can I get out of this job?" Very few ask themselves, "What can I get out of this job?" The answer to the second question is: A lot (provided they are approaching their jobs the right way).

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