Service Management, w. CD-ROM: Operations, Strategy, Information Technology

Fitzsimmons, James A. and Mona J. Fitzsimmons:

ISBN 10: 0071244409 / ISBN 13: 9780071244404

Published by Mcgraw-Hill Professional, 2006

About this Item

605 Seiten CD UNBENUTZT Sprache: Englisch Gewicht in Gramm: 1112 25,0 x 20,0 x 2,4 cm, Taschenbuch.

Seller Inventory # 356406

Bibliographic Details

• Title: Service Management, w. CD-ROM: Operations, Strategy, Information Technology
• Publisher: Mcgraw-Hill Professional
• Publication Date: 2006
• Language: English
• ISBN 10: 0071244409
• ISBN 13: 9780071244404
• Binding: Soft cover
• Edition: Auflage: 5th Revised edition.
• Condition: Gut

About this title

Synopsis

This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.