Service Management (Harvard Business Review Paperback Series)

Harvard Business Review

Published by Harvard Business School Press, 1991
ISBN 10: 0875842984 / ISBN 13: 9780875842981
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Former Library book. Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory #

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Synopsis: This collection of Harvard Business Review articles offers proven strategies for strengthening service management in the manufacturing and service sectors. Included are selections on service strategy, customer relations, the service dimension of products, and case studies.

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Bibliographic Details

Title: Service Management (Harvard Business Review ...
Publisher: Harvard Business School Press
Publication Date: 1991
Book Condition: Good

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Harvard Business Review
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Book Description Harvard Business Review Press. Paperback. Book Condition: Good. Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Bookseller Inventory # G0875842984I3N00

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Harvard Business Review
Published by Harvard Business School Press (1991)
ISBN 10: 0875842984 ISBN 13: 9780875842981
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Book Description Harvard Business School Press, 1991. Paperback. Book Condition: UsedVeryGood. Softcover; light fading, light shelf wear to exterior; otherwise in very good condition with clean text, firm binding. Size: 10.8 x 8.4 x 0.4 inches. Bookseller Inventory # 51673

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