Service That Sells! the Art of Profitable Hospitality
Roberts, Phil; Sullivan, Jim
ISBN 10: 1879239000 ISBN 13: 9781879239005
Published by Red Book Solutions, 1991
Used
Soft cover
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Zoom Books East, Glendale Heights, IL, U.S.A.
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About this Item
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Book is in acceptable condition and shows signs of wear. Book may also include underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZEV.1879239000.A
Synopsis:
Service That Sells! The Art of Profitable Hospitality
Maximize your service and sales success and change the financial future of your operation with Service That Sells!, the best-selling book in foodservice history. This must-have restaurant management book will show you how to:
1. Build repeat business through increased guest loyalty and positive word-of-mouth advertising.
2. Deliver better service by focusing on the 12 points in the Cycle of Service.
3.Increase check averages and profits by turning order-takers into salespeople.
4. Create successful and profitable marketing programs.
5. Improve staff morale through higher earnings, rewards programs and teamwork incentives
The tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades.
Even foodservice manufacturers and suppliers have profited from Service That Sells! — either directly or by providing the book to their operator clients to stimulate mutually beneficial sales gains while taking care of No. 1 ... the guest!
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Bibliographic Details
Title: Service That Sells! the Art of Profitable ...
Publisher: Red Book Solutions
Publication Date: 1991
Binding: Soft cover
Condition: acceptable
Edition: 5th or later Edition
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Service That Sells! the Art of Profitable Hospitality
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Service That Sells! the Art of Profitable Hospitality
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