The Six Sigma Memory Jogger II is an essential business management and project management tool for Six Sigma and Lean Six Sigma practitioners. This pocket-sized book provides a step-by-step approach to DMAIC methodology, covering over 40 proven tools for business process improvement and quality control, including CTQ (Critical to Quality) Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA (Measurement Systems Analysis), SIPOC, Process Sigma, and root cause analysis.
Updated in 2017 with the latest revision, this management book now includes new tools like Confidence Intervals, Risk Assessment and Management, and Value Stream Mapping (VSM). Whether you’re studying for your Green Belt Six Sigma, Black Belt Six Sigma, or enhancing your business tools for management, this guide is your go-to resource for data analysis, data quality management, and manufacturing improvement.
Designed in the classic Memory Jogger format—Why use it?, What does it do?, and How do I do it?—this practical guidebook empowers teams to make sustainable improvements and achieve superior business process management. Enriched with diagrams, charts, and real-world examples, it also includes helpful tips and case studies to clarify complex concepts.
Ideal for business project management, operations management, quality control, and product management professionals, this lean manufacturing book helps you drive profitability and operational excellence. Available in two sizes—pocket size (3.5" x 5.5") and desktop size (5" x 7")—it’s perfect for your daily workflow and team training sessions.
Enhance your organization’s success with the Six Sigma Memory Jogger II—the ultimate guide for self-improvement, data quality book insights, and problem solving for every team!

About the Author

GOAL/QPC

Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Made popular with our trademark format of "What is it, What does it do, How do I do it?" , published in a pocket sized spiral binding, users can quickly find and acquire knowledge and insight from the leading edge book content.

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