Bookseller Inventory #
Synopsis: Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources is about leading the people who cook, serve, tend bar, check guests in and out. "Supervision in the Hospitality Industry" provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. Along with updated material in each chapter, this edition features: New material on diversity initiatives, recruitment, and retention new chapter on team building and teamwork. Updated profiles of individuals and companies, variety of training activities for real-world simulation. It takes a lot of savvy to manage a thriving hospitality business. Managers must satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. Methods for achieving these goals as well as for communicating effectively, planning, organizing, and maintaining a management point of view are reinforced through quizzes, exercises, self-assessments, simulations, case studies, role play, and journal writing. "Supervision in the Hospitality Industry " is the complete guide for students in culinary and hospitality programs, as well as foodservice professionals and chefs.
About the Author: David K. Hayes, PhD, is the managing owner of the full-service Clarion Hotel and Conference Center in Lansing, Michigan.
Jack D. Ninemeier, PhD, is a professor in The School of Hospitality Business at Michigan State University.
Title: Supervision in the Hospitality Industry
Publisher: Amer Hotel & Motel Assn
Publication Date: 1984
Book Condition: New
Book Description Educational Institute of the American Hotel & Motel Association, 1987. "This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. With usual stamps and markings, In good all round condition. No dust jacket. ". Seller Inventory # 6612160
Book Description Amer Hotel & Motel Assn, 1984. Condition: Good. Former Library book. Shows some signs of wear, and may have some markings on the inside. Seller Inventory # GRP94028737
Book Description Amer Hotel & Motel Assn, 1984. Condition: Fair. Former Library book. Shows definite wear, and perhaps considerable marking on inside. Seller Inventory # GRP94112788
Book Description Amer Hotel & Motel Assn. Hardcover. Condition: Good. A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less. Seller Inventory # G0866120165I3N00
Book Description Amer Hotel & Motel Assn, 1984. Condition: Very Good. Ships from Reno, NV. Former Library book. Great condition for a used book! Minimal wear. Seller Inventory # GRP96352080
Book Description Amer Hotel & Motel Assn, 1984. Hardcover. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # S_215319577
Book Description Amer Hotel & Motel Assn, 1984. Hardcover. Condition: Used: Good. Seller Inventory # SONG0866120165
Book Description Amer Hotel & Motel Assn, 1984. Hardcover. Condition: Good. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. May be ex-library. Shipping & Handling by region. Buy with confidence, excellent customer service!. Seller Inventory # 0866120165
Book Description Amer Hotel & Motel Assn, 1984. Hardcover. Condition: New. Seller Inventory # DADAX0866120165
Book Description Amer Hotel & Motel Assn, 1984. Condition: New. book. Seller Inventory # M0866120165