This edition continues to react to changes and expected changes in the information technology domain including Year 2000 (Y2K) compatibility, client/server computing, the Internet, intranets, and extranets. Finally, there are exciting systems analysis and design challenges with Enterprise Resource Planning (ERP) applications (such as SAP), systems integration, and business process redesign. Today's students want to practice the application of concepts, not just study them. As with the previous editions of this book, the authors wrote it to: 1) Balance the coverage of concepts, tools, techniques, and their applications 2) Provide the most examples of system analysis and design deliverables available in any book 3) Balance the coverage of classical methods (such as structured analysis and information engineering) and emerging methods (e.g., object-oriented analysis and rapid application development). Additionally, the textbook can serve the reader as a post-course, professional refer-ence for best current practices.

About the Author

Jeff Whitten is Professor and department Head of Computer Technology (CPT). CPT offers baccalaureate degrees in both information systems development and telecommunications & networking. Professor Whitten is heavily involved in curriculum development and outreach. His main interests include systems analysis and design, computer-aided software engineering, rapid application development, and database development.

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