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Synopsis: We are all called upon from time to time to be neutral intervenors in disputes, whether as coworkers, managers, parents, citizens, or neighbors. Taking Charge/Managing Confilct will teach you the skills and techniques you need to become an effective mediator. Along with important guidelines, the author provides useful answers to such critical questions as: 1. At what point should you step in to mediate? When is too late? 2. Should you agree to mediate if the parties have unequal bargaining power? 3. Is any agreement better than no agreement at all? 4. Should a mediator be active or passive? 5. Should a mediator identify new negotiating issues if the parties have not raised them themselves? 6. What if the parties, during mediated discussions, act in non-cooperative or disruptive ways, such as interrupting, calling each other names, or threatening acts of violence? 7. What should you do if the parties have reached an impasse?
About the Author: Joseph B. Stulberg is an active mediator and arbitrator and conducts training programs in negotiation, mediation, and conflict-management skills for personnel in corporations, unions, government agencies, schools, community-based dispute resolution programs. He is Professor of Law at the Moritz School of Law at The Ohio State University and is a Fellow in the American College of Civil Trial Mediators.
Title: Taking Charge/Managing Conflict
Publisher: Wooster Book Company
Publication Date: 2002
Book Condition: Used: Acceptable
Book Description Wooster Book Company. Book Condition: Brand New. Ships from USA. FREE domestic shipping. Bookseller Inventory # 1590981472
Book Description Wooster Book Company, 2002. Paperback. Book Condition: New. Bookseller Inventory # DADAX1590981472
Book Description Wooster Book Company, 2002. Paperback. Book Condition: New. book. Bookseller Inventory # M1590981472
Book Description Wooster Book Co, 2002. Paperback. Book Condition: Brand New. 176 pages. 8.25x5.25x0.50 inches. In Stock. Bookseller Inventory # 1590981472
Book Description Wooster Book Company, 2002. Paperback. Book Condition: Good. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. Buy with confidence, excellent customer service!. Bookseller Inventory # 1590981472
Book Description Wooster Book Company, The. Paperback. Book Condition: Good. Book shows minor use. Cover and Binding have minimal wear, and the pages have only minimal creases. Bookseller Inventory # G1590981472I3N00
Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97815909814741.0