This full color 6th edition of Technical Communication: Process and Product guides readers through the entire writing process―prewriting, writing, and rewriting―developing an easy-to-use, step-by-step technique for writing the types of documents they will encounter on the job. The authors' reader-friendly style engages readers in the writing process and encourages hands-on application.

From the Back Cover

Technical Communication: Process and Product, Sixth Edition, offers a wealth of tools for creating effective written communication in the workplace. A step-by-step process, complete with process logs and student-written samples, will help the reader learn how to craft correspondence, documents, and presentations that will get the job done.

New to this edition:

Coverage of audience analysis and contextual writing is now integrated throughout the text and supported by numerous writing examples
Collaborative writing is now introduced in Chapter 1 and supported throughout the book with collaboration exercises
Coverage of contemporary communication forms, such as instant messaging and blogging, and how to use them appropriately
A chapter on persuasive communication (Chapter 10)
A chapter on long formal reports with an emphasis on the importance and use of research in these reports (Chapter 16)
Pedagogical elements to aid learning include:
Problem-Solving Think Pieces to help students practice critical thinking skills
FAQs addressing commonly-asked questions about chapter topics
Technology Tips focusing on the use of Microsoft Word 2007
Many new Writing at Work chapter-opening vignettes and case study assignments
Many new Before and After writing examples

"About this title" may belong to another edition of this title.

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