This book offers an easy-to-use approach towards learning the fundamentals of technical writing. The author's writing style is user-friendly, and engages the reader by providing a comprehensive overview of current topics in technical writing. Chapter topics cover process in technical writing; ethics and globalism in the workplace; organizing information; page design; patterns of organization; process descriptions and instructions; letters, memos, and electronic communication; informal reports; formal reports; proposals and feasibility studies; graphics; oral communication; technical research; and style in technical writing. For professionals in the technical writing field.

From the Back Cover

Pfeiffer's Technical Writing: A Practical Approach, Fifth Edition, continues to set the standard with these important and practical features:

Focus on both the writing process and the writing product
A simple "ABC" pattern for organizing all types of documents
A fictional company—McDuff, Inc.—that gives students a working world context for writing models and assignments
Easy-to-use, numbered guidelines for writing documents
Annotated writing models conveniently grouped at the ends of chapters
"Communication Challenge" case studies at the end of all 15 chapters
Alphabetized writing "Handbook" for quick reference
Ethics assignments in every chapter
Coverage of international communication

The fifth edition includes these NEW features:

New "Collaboration at Work" exercises open every chapter and provide easy-to-use group exercises to get students involved in the chapter content.
"International Communication" assignments in every chapter require students to use information from the chapter to solve a problem related to communicating across cultures and nations.
New material on web site design introduces students to issues of design, construction, use, and evaluation (Appendix B).
Expanded coverage of email in Chapter 7 addresses the increased emphasis on email in the workplace.
Chapter 13 has been significantly revised again to address the rapid changes in Internet research and databases.Here you will find additional resources to aid you in learning and applying the information from the book.

"About this title" may belong to another edition of this title.

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