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The Telco Churn Management Handbook

Rob Mattison

2 ratings by GoodReads
ISBN 10: 1411652037 / ISBN 13: 9781411652033
Published by Lulu.com
New Condition: New Paperback
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About this Item

Paperback. 390 pages. Dimensions: 8.9in. x 6.0in. x 1.0in.Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Bookseller Inventory # 9781411652033

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Bibliographic Details

Title: The Telco Churn Management Handbook

Publisher: Lulu.com

Binding: Paperback

Book Condition:New

Book Type: Paperback

About this title

Synopsis:

Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.

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