Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: Telephone Courtesy and Customer Service, Fourth Edition
Publisher: Logical Operations LLC
Publication Date: 2009
Language: English
ISBN 10: 1426018541
ISBN 13: 9781426018541
Binding: Soft cover
Edition: 4 Edition.
Condition: Very Good
Weight: 0.258 pounds

About this title

Synopsis

We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.

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Store Description

Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

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