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Teleselling Techniques That Close the Sale

Penoyer, Flyn L.

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ISBN 10: 0814479391 / ISBN 13: 9780814479391
Published by American Management Association, New York, New York, U.S.A., 1997
Condition: Fine Soft cover
From Glued To The Tube Books (Minneapolis, MN, U.S.A.)

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About this Item

"Only practice makes perfect-especially when it comes to selling products and services on the telephone. But very few people working in the fast-growing firld of telesales understand what they should be practicing. The fact that there's a unique set of techniques and methods that work best on the phone, and TELESELLING TECHNIQUES THAT CLOSE THE SALE is the first book to clearly and completely outline the rules of the game. It includes actual sales calls for you to analyze, and exercises to help you put the book's strategies into action." This book has 162 pages. The text contains NO internal markings whatsoever. Size: 8vo - over 7" - 9" tall. Bookseller Inventory # 037502

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Bibliographic Details

Title: Teleselling Techniques That Close the Sale

Publisher: American Management Association, New York, New York, U.S.A.

Publication Date: 1997

Binding: Trade Paperback

Book Condition:Fine

Edition: First Printing.

About this title


This is a results-orientated handbook which aims to impart successful phone presentation skills and telesales techniques. It argues that selling in person and selling on the phone are not the same thing, a unique set of methods and techniques work best on the phone, and they are detailed here.

About the Author:

Flyn L. Penoyer (Santa Clara, CA) is head of Penoyer Communications, specialists in helping high-technology companies develop their telemarketing operations. He is also the publisher of The Sales Productivity Review, a national newsletter which focuses on effective teleselling and sales techniques.

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