Stock Image

The Tenant Retention Solution: A Revolutionary Approach to Commercial Real Estate Management

Howard K. Lundeen, Laurence C. Harmon, Kathleen McKenna-Harmon

0 ratings by Goodreads
ISBN 10: 1572030089 / ISBN 13: 9781572030084
Published by Inst of Real Estate Management, 1995
Used Condition: Good
From Better World Books (Mishawaka, IN, U.S.A.)

AbeBooks Seller Since August 3, 2006

Quantity Available: 1

Buy Used
Price: US$ 7.27 Convert Currency
Shipping: US$ 0.00 Within U.S.A. Destination, Rates & Speeds
Add to basket

30 Day Return Policy

About this Item

Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP67735988

Ask Seller a Question

Bibliographic Details

Title: The Tenant Retention Solution: A ...

Publisher: Inst of Real Estate Management

Publication Date: 1995

Book Condition:Good

About this title


This text teaches you the what, why, and how of starting a tenant retention revolution through hundreds of excerpts from more than 50 customer service books. Each customer service strategy is illustrated with real world examples.

You'll learn how to:

* Manage tenants' perceptions and exceed their expectations
* Create solid professional relationships with employees, tenants, suppliers, and clients
* Anticipate problems and brainstorm solutions
* Measure and improve your performance
* Help tenants recognize and value your services

"About this title" may belong to another edition of this title.

Store Description

Visit Seller's Storefront

Terms of Sale:

100% refunds guaranteed, no questions asked.

Shipping Terms:

We ship daily!

List this Seller's Books

Payment Methods
accepted by seller

Visa Mastercard American Express