Understanding the Basics of Return on Investment in Training

Patricia Pulliam Phillips

ISBN 10: 0749445238 / ISBN 13: 9780749445232
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Synopsis: Measuring return on investment (ROI) in training has become a major issue - not least because trainers now have to prove real benefits to increasingly budget-conscious organizations. Written by one of the leading experts in the field, this book provides trainers and senior human resource staff with all the information they need to understand how to assess both the tangible and intangible benefits of their training. Complete with detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the book dispels the myths that can impede a successful evaluation of the economics of training and performance improvement. This book answers the who, what, where, when, and why of training return on investment by considering, Who is a candidate for training ROI? What exactly is training ROI? Where do ROI calculations begin and end? When should training ROI be measured? Why should your organization even consider it? ...and also includes practical advice on the widely overlooked subject of communicating return on investment results to stakeholders.

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Title: Understanding the Basics of Return on ...
Binding: Softcover
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Patricia Pulliam Phillips
Published by Kogan Page/Viva Books Private Limited (2005)
ISBN 10: 0749445238 ISBN 13: 9780749445232
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Book Description Kogan Page/Viva Books Private Limited, 2005. Softcover. Book Condition: New. Measuring return on investment (ROI) in training has become a major issue - not least because trainers now have to prove real benefits to increasingly budget-conscious organizations. Written by one of the leading experts in the field, this book provides trainers and senior human resource staff with all the information they need to understand how to assess both the tangible and intangible benefits of their training. Complete with detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the book dispels the myths that can impede a successful evaluation of the economics of training and performance improvement. This book answers the ?who, what, where, when, and why? of training return on investment by considering, Who is a candidate for training ROI? What exactly is training ROI? Where do ROI calculations begin and end? When should training ROI be measured? Why should your organization even consider it? ?and also includes practical advice on the widely overlooked subject of communicating return on investment results to stakeholders. Contents: Chapter 1: The Need for ROI Chapter 2: Who Should Use ROI? Chapter 3: Building a Credible Process: The Evaluation Puzzle Chapter 4: The ROI Methodology Chapter 5: Stage 4: The Communication Process Model Chapter 6: Overcoming Barriers and the Next Steps Appendices References Index Printed Pages: 96. Bookseller Inventory # 87404

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Patricia Pulliam Phillips
Published by Kogan Page/Viva Books Private Limited (2005)
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Book Description Kogan Page/Viva Books Private Limited, 2005. Softcover. Book Condition: New. Measuring return on investment (ROI) in training has become a major issue - not least because trainers now have to prove real benefits to increasingly budget-conscious organizations. Written by one of the leading experts in the field, this book provides trainers and senior human resource staff with all the information they need to understand how to assess both the tangible and intangible benefits of their training. Complete with detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the book dispels the myths that can impede a successful evaluation of the economics of training and performance improvement. This book answers the ‘who, what, where, when, and why’ of training return on investment by considering,  Who is a candidate for training ROI?  What exactly is training ROI?  Where do ROI calculations begin and end?  When should training ROI be measured?  Why should your organization even consider it? …and also includes practical advice on the widely overlooked subject of communicating return on investment results to stakeholders. Contents: Chapter 1: The Need for ROI Chapter 2: Who Should Use ROI? Chapter 3: Building a Credible Process: The Evaluation Puzzle Chapter 4: The ROI Methodology Chapter 5: Stage 4: The Communication Process Model Chapter 6: Overcoming Barriers and the Next Steps Appendices References Index Printed Pages: 96. Bookseller Inventory # 87404

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Book Description Hardcover. Book Condition: New. 1st edition. Brand NEW, Paperback International Edition. Black & White or color, Cover and ISBN may be different but similar contents as US editions. Standard delivery takes 5-9 business days by USPS with tracking number. Choose expedited shipping for superfast delivery 2-4 business days by DHL/FEDEX. We also ship to PO Box addresses but by Standard delivery. International Edition Textbooks may bear a label -Not for sale in the U.S. or Canada- etc. printed only to discourage U.S. students from obtaining an affordable copy. Legal to use despite any disclaimer on cover as per US court. No access code or CD included unless specified. In some instances, the international textbooks may have different exercises at the end of the chapters. Printed in English. 100% Customer satisfaction guaranteed! Please feel free to contact us for any queries. Bookseller Inventory # LPBD347507

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