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Make better decisions! Michael A. Roberto will help you achieve deeper consensus, get past groupthink and "yes men," and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto's Why Great Leaders Don't Take Yes for an Answer, Second Edition gives you a powerful framework for promoting honest, constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make.
In this new edition, Roberto presents new cases from Google, Ford, and Intuit, and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when 'yes' means 'yes', when it doesn't, and what to do when it doesn't. Throughout, Roberto demonstrates why "good process entails the astute management of the social, political and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide." You'll learn how to:
From the Back Cover:
Praise for the First Edition
“Why Great Leaders Don’t Take Yes for an Answer addresses a perennial and pernicious thorn in the leader’s side—the yes-men in every organization. (And if you think your company is without them, you really need this book!) Leaders at all levels can use Roberto’s advice to make better decisions and align their teams for results.”
—KEN BLANCHARD, Coauthor of The One Minute Manager® and Customer Mania
“Deciding how to decide is a powerful idea that all leaders should understand and put into practice. In doing so, they can become adept at stimulating candid dialogues, testing their company’s core assumptions, and achieving alignment. Roberto’s ideas have already begun to make a profound difference in the effectiveness of our management meetings. Our clients around the world would do well to adopt Roberto’s straightforward recommendations.”
—ED BOSWELL, President and CEO, The Forum Corporation
“Too often leaders mistake silence for agreement. Roberto offers concrete advice on how to beat this trap. A must-read for leaders at all levels.”
—KATHLEEN M. EISENHARDT, Stanford W. Ascherman M. D. Professor, Stanford University and Codirector, Stanford Technology Ventures Program
“In his book Why Great Leaders Don’t Take Yes for an Answer, Roberto provides a unique and very enlightening look into the process of decision making. His thesis around ‘critical consensus building’ is worthwhile reading for any manager or entrepreneur that strives to be the most effective leader they can be.”
—JONATHAN KRAFT, Vice Chairman, New England Patriots
“Unasked questions and undermined decisions are the two main reasons for corporate failure. To avoid these dangerous wrong turns, every executive should study Roberto’s clear road maps for making and implementing decisions.”
—WILBUR L. ROSS, JR., Chairman of the Board, International Steel Group
Leaders still hear “yes” far too often—and they don’t hear bad news until it’s too late. They imagine they’ve achieved consensus, and then they find their decisions undermined by colleagues who never bought in. They become isolated, and even the most dangerous actions can go unquestioned. This remains an enormous problem for leaders and for the entire organization. But is it inevitable? Absolutely not.
In a new edition of his widely praised bestseller, Michael A. Roberto shows how to stimulate constructive debate that leads to better decisions, deeper consensus, and better results. Now reflecting new research and updated case studies, this edition also integrates more valuable guidance on benefiting from “devil’s advocacy” without introducing negativity or costly delay.
Throughout, Roberto offers powerful new insights into managing teams, mitigating risk, and even promoting ethics through effective governance. Whether you’re a senior executive or a project team member, this book will help you leverage your organization’s immense untapped wisdom to optimize both decisions and performance.
DECIDING HOW TO DECIDE: A BETTER FRAMEWORK
Systematically diagnosing, evaluating, and improving your decision-making processes
BALANCING ASSERTIVENESS AND RESTRAINT
Reaching the right decision without micromanaging its content
OVERCOMING THE SILENT BARRIERS TO CANDOR
Promoting the right conflicts—the ones that lead to clarity and progress
CREATING CONSENSUS WITHOUT COMPROMISING CREATIVITY
Using fair and legitimate processes to achieve closure that’s real, not fake
Title: Why Great Leaders Don't Take Yes for an ...
Publisher: FT Press
Publication Date: 2013
Book Condition: Used: Good
Book Description FT Press/ Pearson Education c. 2013, Upper Saddle River NJ, 2013. Hardcover; Second Printing. Book Condition: Very Good. Dust Jacket Condition: Very Good. Second Edition. Inscribed & signed by author on title page. Small damp stain on the book's top edge has seeped minimally onto the top margin of the last few pages & the endpapers, otherwise Binding, DJ and Contents are almost like new. ; Second Edition. INSCRIBED & SIGNED BY AUTHOR on title page (To the University Club, Best wishes. Michael A. Robeto) . 9-1/4" Tall, XXII + 330pp. Black boards, bright gold spine lettering. BUSINESS. "Roberto shows how to stimulate constructive debate that leads to better decisions, deeper consensus, and better results. This new edition reflects new research and updated case studies and integrates more valuable guidance on benefiting from 'devil's advocacy' without introducing negativity or costly delay. Throughout, Roberto offers powerful new insights into managing teams, mitigating risk, and even promoting ethics through effective governance. Whether you're a senior executive or a project team member, this book will help you leverage your organization's immense untapped wisdom to optimize both decisions and performance. " Occasional figures throughout. index. Bookseller Inventory # 42513
Book Description FT Press, 2013. Book Condition: Good. A+ Customer service! Satisfaction Guaranteed! Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Bookseller Inventory # 0133095118-2-4
Book Description FT Press, 2013. Hardcover. Book Condition: Used: Good. 2. Bookseller Inventory # SONG0133095118
Book Description Book Condition: Very Good. In good condition and ready for quick shipment to any US location by an experienced and reliable seller. CDs and Access codes may not be included as is the case with most used books. Thanks for shopping with us!. Bookseller Inventory # 652219
Book Description FT Press, 2013. Hardcover. Book Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Bookseller Inventory # P020133095118
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Book Description FT Press, 2013. Hardcover. Book Condition: New. book. Bookseller Inventory # M0133095118
Book Description FT Press, 2013. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110133095118
Book Description FT Press, 2013. Hardcover. Book Condition: Good. 2. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. Buy with confidence, excellent customer service!. Bookseller Inventory # 0133095118